Last Updated: 28/02/2024

Infinity Automotive (“we”, “us”, or “our”) operates an online automotive parts store based at:
146 Greyling Street,
Pietermaritzburg,
KwaZulu-Natal,
South Africa,
3201.

Tel: 033 032 0137
Email: info@infinityautomotive.co.za

1.Types of Information Collected:

We may collect the following types of information from customers:
– Name
– Address (including city, province/state, postal code)
– Email address
– Phone number (optional)
– Vehicle information (make, model, year)
– Payment information (credit/debit card details, bank transfer details)
– Order history and preferences

2. How Information is Collected:

We collect customer information through:
– Online forms during checkout
– Account registration
– Communication via email or phone with customer support
– Cookies and tracking technologies for website analytics and personalization

3. Purposes of Collection:

We collect customer information for the following purposes:
– Processing orders and facilitating transactions
– Providing customer support and resolving inquiries
– Improving products and services based on customer feedback
– Sending order confirmations, shipping updates, and promotional offers
– Complying with legal and regulatory requirements

4. Data Sharing:

Customer information may be shared with:
– Payment processors, shipping companies, and suppliers to fulfill orders and provide services
– Marketing partners for targeted advertising with customer consent

5. Data Security Measures:

We implement the following security measures to protect customer data:
– Encryption of sensitive data during transmission (SSL technology)
– Implementation of firewalls and access controls to prevent unauthorized access
– Regular security assessments and updates to protect against vulnerabilities

6. Data Retention:

We retain customer information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Order history and transaction records may be retained for accounting and legal compliance purposes.

7. Customer Rights:

Customers have the right to:
– Access, correct, delete, or restrict the processing of their personal information
– Manage their communication preferences and opt-out of marketing communications

8. Cookies and Tracking Technologies:

We use cookies for functionality, analytics, and advertising purposes. Customers can manage cookie preferences through browser settings or cookie consent banners.

9. Third-Party Links:

Our website may contain links to third-party websites or services. This privacy policy does not apply to these third-party sites, and customers should review their privacy policies.

10. Policy Updates:

We reserve the right to update this privacy policy periodically to reflect changes in business practices or legal requirements. Customers will be notified of any significant changes, and the effective date of the policy will be provided.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at the following address:

Infinity Automotive
146 Greyling Street
Pietermaritzburg
KwaZulu-Natal
South Africa
3201
Tel: 033 032 0137
Email: info@infinityautomotive.co.za